What is a Community First Responder?

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Alveley Community First Responders or CFR's are volunteers who are trained and qualified by the West Midlands Ambulance Service to a nationally recognised standard and provide life saving treatment like CPR, defibrillation, trauma care and other life saving techniques for various emergency situations.

We provide a voluntary service to people in our rural village community and surrounding areas between Bridgnorth and Kidderminster in the Severn valley area of Shropshire.

Working alongside WMAS we are tasked to 999 calls by their control room team always being backed up by the nearest available ambulance crew or rapid response vehicle.

Government and NHS Guidelines stipulate that a person in difficulty suffering from a heart attack, stroke etc should be stabilized within 8 minutes for any chance of survival and that in doing so this person will have an 80% chance of survival if stabilised within 2 minutes.

However for every minute past that 2 minute time, the person's chance of survival drops by 10% per minute. Our CFRs are trained to use an Automated External Defibrillator (AED) - a machine that can deliver a potentially life-saving shock to a patient in cardiac arrest. 

In addition we are trained in the use of oxygen/airway therapy, basic life support skills and the use of equipment to make observations such as temperature, blood pressure and Oxygen-saturation.

CFRs are primarily called to attend ’Category A’ emergency calls. These are 999 calls which the West Midlands Ambulance Service deems to be ’Serious and/or life threatening’ and therefore by their very nature need medical help to arrive as quickly as possible -  usually within the first 8 minutes from the 999 call being made.

Category A calls can happen at home, work or in public places and are usually where the patient is suffering from some of the following illnesses or symptoms:

Cardiac arrest

Unconscious and collapsed patients

Chest pains

Breathing difficulties

Diabetic emergencies

Fitting or convulsions



Choking patients

West Midlands Ambulance Service

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Alveley CFR's are trained to a nationally recognised standard by West Midlands Ambulance Service.

Click on their logo to learn more